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The EncorePro HW520 Binaural Noise-Canceling Headset from Plantronics is a lightweight, binaural headset that covers and provides sound to both your ears. By covering both ears, the HW520 helps to provide greater focus and concentration by blocking background noise. This headset fits over your head and is compatible with PCs and desk phones with Plantronics audio processors.
The HW520 has been designed for use in customer care centers, help desks, telesales, and customer service centers where users will encounter the rigors of call-intensive environments. To this end, the HW520 has been designed to help minimize operational disruptions and downtime while also maintaining the comfort of those using it. The HW520 has been designed with a flexible and noise-canceling mic, which can also be adjusted using the visual and tactile microphone positioning guides. There are also soft ear cushions and Quick Disconnect, while wideband audio (up to 6,800 Hz) helps deliver rich and clear audio and reduce listening fatigue. Additionally, SoundGuard technology helps protect against noise spikes above 118 dBA. The HW520 is also durable and has been constructed with laser-welding and metal joints.
| Weight | 0.36 lbs |
|---|---|
| Dimensions | 7.15 × 5.85 × 2.25 in |
| Earpiece Design | On-Ear |
| Listening Mode | Binaural |
8 reviews for Plantronics EncorePro 520 Binaural Noise-Canceling Headset
Only logged in customers who have purchased this product may leave a review.
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Jazmyne Pfannerstill (verified owner) –
It is very comfortable, especially if you wear a hearing aid. I have not tried it on the Avaya telephone yet but it works great on the computer. The Microsoft Teams certified connector is a plus. Just wished it came with a stand so I would not have to lay it on my desk.
Ora Dooley (verified owner) –
It looks like I have to buy an additional cord to plug this into the headphone jack (weird it does not plug in via USB). It did not come with the attachment to plug this into my computer which is ridiculous given the price I paid for this.
Matilde Grant (verified owner) –
I did not know I needed to buy a separate line to control volume etc. and just to plug the headset into my computer. What a waste.
Norval Paucek (verified owner) –
This is absolutely amazing and amazing. This is a really good product. It’s good for call center and offices that have a lot of background noise. It’s very comfortable to wear for a long time. The sound quality is great too crisp.
Mustafa Collins (verified owner) –
I purchased this for my office & it will not connect to the USB port unless you buy an additional cable. This should have been stated on the website. Very disappointed in this purchase!
Zena McCullough (verified owner) –
I got an EncorePro HW520NC provided by our company. I’m using it for 8-9 hours everyday. It’s the best! Most comfortable headset ever!
Orie Altenwerth (verified owner) –
The company where I work purchased about 40 of these, within six months there were about seven broken. Cheap, thin plastic housing, now we ran out of warranty and they keep on breaking. Stay away from this brand.
Velda Strosin (verified owner) –
I’ve had this product for several years. Foam ear cushions deteriorated after a couple of years. I can’t figure out how to get replacements and whether they are at a reasonable price. Plastic cover with Plantronics printing that covers band adjustment just broke. Was able to “fix” problem by using small ty rap to hold it in place. The bottom line is that this product suffers from durability problems The mandatory questions on this review submission form are confusing with regards to raffle and free product. I checked NO because I have not received anything. But I would like to have both happen.